Did you know that this training program is eligible for Canada-Alberta Job Grant (CAJG).

The Canada-Alberta Job Grant (CAJG) is a funding program where employers and government share the cost of training new and existing employees to increase their knowledge and skills to meet the needs of Alberta’s changing economy.

This course has been designed to build your knowledge and capability to improve the performance of processes and subsequently the performance of the business of which you are a part. The focus of the course is process centric. Your role in process performance improvement is to be through the use of the methodologies of Six Sigma, Lean and Process Management.

**Delivery Method:**

You have the choice of:

1) Fully online

2) In-calss

3) Blended course

**Fees: $5,499**

**Course Details:****Define Phase:****The Define Phase of the DMAIC methodology is constructed to introduce the fundamentals of Lean Six Sigma. There are five modules in this phase:**

### 1) Understanding Six Sigma

Describe the objectives of Six Sigma

Describe the relationship between variation and sigma

Recognize some Six Sigma concepts

Recognize the Six Sigma implementation model

Describe your role and responsibilities in Six

### 2) Six Sigma Fundamentals

Describe what is meant by “Process Focus”

Describe the importance of VOC, VOB, and VOE, and CTQ’s

Explain COPQ

Generate a Process Map

Describe the Basic Six Sigma metrics

Explain the difference between FTY and RTY

Explain the difference between DPU and DPMO

### 3) Selecting Projects

Utilize a structured approach to select projects

Refine and Define the problem into a Project Charter

Make an initial estimate of your project’s benefits

### 4) Elements of Waste

Have a clear understanding of the specific deliverables

Have started to develop a Project Plan to meet the deliverables

Have identified ways to deal with potential roadblocks

Be ready to apply the Six Sigma method through your project

### 5) Wrap Up & Action Items

**Measure Phase:****The Measure Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for characterizing your business issues. There are six modules in this phase:**

### 1) Welcome to Measure

### 2) Process Discovery

Create a high level Process Map

Create a Fishbone Diagram

Create an X-Y Diagram

Describe the elements of a FMEA

Explain the importance of a FMEA

Describe why each tool is important

### 3) Six Sigma Statistics

Explain the various statistics used to express location and spread of data

Describe the characteristics of a Normal Distribution

Test for Normality

Describe the difference between Special Cause and Common Cause Variation

Generate a variety of graphs for data

### 4) Measurement System Analysis

Perform the step by step methodology in Variable and Attribute MSA’s

Identify the various components of variation

Recognize the differences between Repeatability, Reproducibility, and Accuracy

### 5) Process Capability

Estimate Capability for Continuous Data

Describe the impact of Non-normal Data on the analysis of Continuous Capability

Estimate Capability for Attribute Data

### 6) Wrap Up & Action Items

**Analyze Phase:****The Analyze Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for isolating critical factors. There are nine modules in this phase:**

### 1) Welcome to Analyze

### 2) “X” Sifting

Perform a Multi-Vari Analysis

Interpret and a Multi-Vari Graph

Identify when a Multi-Vari Analysis is applicable

Interpret what Skewed data looks like

Explain how data distributions become Non-normal when they are really Normal

### 3) Inferential Statistics

Explain the meaning of the term “Inferential Statistics”

Describe the basic tenets of the Central Limit Theorem

Describe the impact of sample size on your estimates of population parameters

Explain Standard Error

### 4) Intro to Hypothesis Testing

Articulate the purpose of Hypothesis Testing

Explain the concepts of the Central Tendency

Be familiar with the types of Hypothesis Tests

### 5) Hypothesis Testing Normal Data Part 1

Determine appropriate sample sizes for testing Means

Conduct various Hypothesis Tests for Means

Properly Analyze Results

### 6) Hypothesis Testing Normal Data Part 2

Be able to conduct Hypothesis Testing of Variances

Understand how to Analyze Hypothesis Testing Results

### 7) Hypothesis Testing Non-Normal Data Part 1

Conduct Hypothesis Testing for equal variance

Conduct Hypothesis Testing for Medians

Analyze and interpret the results

### 8) Hypothesis Testing Non-Normal Data Part 2

Calculate and explain test for proportions

Calculate and explain contingency tests

### 9) Wrap Up & Action Items

**Improve Phase:****The Improve Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properly controlling solutions. There are five modules in this phase:**

### 1) Welcome to Improve

### 2) Process Modeling Regression

Perform the steps in a Correlation and a Regression Analysis

Explain when Correlation and Regression is appropriate

### 3) Advanced Process Modeling

Perform Non-Linear Regression Analysis

Perform Multiple Linear Regression Analysis (MLR)

Examine Residuals Analysis and understand its effects

### 4) Designing Experiments

Determine the reason for experimenting

Describe the difference between a physical model and a DOE model

Explain an OFAT experiment and its primary weakness

Shown Main Effects Plots and interactions

Determine interactions significant

Create a Full Factorial Design

### Wrap Up & Action Items

**Control Phase:****The Control Phase of the DMAIC methodology is constructed to introduce important Lean Six Sigma tools for properly controlling solutions. There are six modules in this phase:**

### 1) Welcome to Control

### 2) Lean Controls

Describe Lean tools Understand how these tools can help with project sustainability

Understand how the Lean tools depends on each other

Understand how tools must document the defect prevention

### 3) Defect Controls

Describe some methods of defect prevention

Understand how these techniques can help with project sustainability

• Including reducing those outliers as seen in the Advanced Process Capability section

• If the vital X was identified, prevent the cause of defective Y

Understand what tools must document the defect prevention

### 4) Statistical Process Control - SPC

Describe the elements of an SPC Chart and the purposes of SPC

Understand how SPC ranks in defect prevention

Describe the 9 Step route or methodology of implementing a chart

Design subgroups if needed for SPC usage

Determine the frequency of sampling

Understand the Control Chart selection methodology

Be familiar with Control Chart parameter calculations such as UCL and LCL

### 5) Six Sigma Control Plans

Understand the 5 phases of the Control Plan

• Training

• Documentation

• Monitoring

• Response

• Aligning Systems and Structures

### 6) Wrap Up & Action Items

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